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Do You Need an Omni-Channel Intervention?

Are you giving your customers a cohesive brand experience between your stores and e-commerce, or are you still in denial? Q: My e-commerce platform and retail store systems are not in line with each other. Any advice on how to achieve omni-channel retailing for an...

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How to avoid costly credit card downgrades

Q: I understand there are some really high penalty rates with Visa and Mastercard for not following proper procedure. How do I know if I am doing things correctly so I can avoid penalty fees? A: Yes, you are correct, and this will lead me deeper into the topic of...

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Explaining credit card interchange plans

Q: Can you explain credit card interchange plans and if they can save me money? I am currently being charged different rate tiers (such as Qualified, Mid-Qualified, and Non-Qualified rates) and my fees seem to keep going up each year. What is my best course of action?...

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Explaining credit card interchange plans

Q: Can you explain credit card interchange plans and if they can save me money? I am currently being charged different rate tiers (such as Qualified, Mid-Qualified, and Non-Qualified rates) and my fees seem to keep going up each year. What is my best course of action?...

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